The Customer Experience
The customer experience is at the forefront of ARCA Canada's recycling programs. ARCA Canada ensures that every customer is happy with each aspect of the recycling program, including appointment scheduling and confirmation, appliance pickup and fulfillment processing.
Using innovative software and leading-edge technologies results in an easy and seamless process for the customer. ARCA Canada's Appliance Turn-In Order system (ATO) incorporates the latest technologies including handheld wireless devices, GPS tracking, bar code scanning and wireless signatures to create a superior field service process.